Beadworks Boston, Cambridge and Salem, MA

Repairs
Jewelry Repairs


Jewelry Services
Jewelry Repairs
Custom Work
Private Appointments

 

Tips & Techniques

toolsBeadworks Boston, Cambridge and Salem are pleased to accept most stringing and knotting repairs that involve beads. By definition a repair is the exact reconstruction of an existing, broken or worn-out piece of jewelry. We accept weaving repairs on a case by case basis.  We do not accept repairs that require soldering. A reputable jeweler in your area is always your best resource for soldering repairs.

Many jewelry repairs we can actually teach you to do yourself. We teach classes year round and we lend tools in the shops, sell most necessary materials, and offer friendly staff support on weekdays.

We hope you will understand that on the weekends we are frequently too busy to offer the level of customer service you deserve when learning to do your own repairs. Please stop in any weekday and let us assist you with your beaded jewelry repairs.

When we accept a repair from you, we will give you a written estimate of both time and cost. We reserve the right not to accept any repair that we do not feel we can complete satisfactorily. During some times of the year the wait for a repair may exceed four weeks. Please understand that on weekends we are frequently too busy to offer the level of customer service you deserve when dropping off a repair. Please stop in any weekday and let us assist you with your beaded jewelry repairs.

  • Stringing Repairs that require you to leave your piece with us involves a flat rate charge of $32.00 per hour, with a 15-minute (or $8.00) minimum for each repair.
  • Knotting Repairs that require you to leave your piece with us involves a flat rate charge of $40.00 per hour, with a 15-minute (or $10.00) minimum for each repair.

All work is warranted against defect of materials and/or workmanship for seven (7) days after pickup with the original receipt. Please be certain to inspect your repair immediately upon pickup.

   
  Custom Work
 

Ruby EarringsCustomers often bring us broken or worn-out jewelry and/or new materials to be made into finished jewelry. This is actually custom work. By definition, custom work is the re-design and/or re-working of one or more pieces of existing jewelry and/or new materials.

We are pleased to offer private appointments at Beadworks Boston to help you with custom work. Please see information on private appointments below. Beadworks Cambridge and Salem do not offer custom work services but most custom work we can actually teach you to do yourself. We teach classes year round, we lend tools in the shops, sell most necessary materials, and offer friendly staff support on weekdays. Please visit one of our shops for advice and assistance 'making the jewelry you want to wear'.

   
  Private Appointments
 

GoldWe are pleased to now offer Private Appointments in our Boston store. Private Appointments are available for anyone who would like one-on-one assistance shopping, designing or constructing their jewelry or for anyone who is interested in one-on-one instruction in any jewelry making technique that uses beads.

Appointment Details

  • Time: One Hour Appointments - Tuesdays and Thursdays between the hours of 11am and 2pm
  • Cost: $50 - the appointment fee will be waived if product valued at $150 or more is purchased on the day of the appointment.
  • Policies:
    • Private Appointments must be made in advance and a credit card number is required to reserve an appointment.
    • Private Appointments may be canceled up to 24 hours in advance without being charged. If you do not cancel your appointment 24 in advance and you are a no-show your credit card will be charged. There are no refunds for no-shows.
    • Customers may bring their own beads and materials to their private appointment but Beadworks assumes no liability for the quality of those materials. We will not warrant any work done using findings and stringing materials not purchased at Beadworks on the day of the appointment.
    • Jewelry construction not completed during the one hour appointment will be taken as custom work at a rate of $32 an hour with a 15 minute minimum.
    • Any jewelry construction completed by Beadworks using Beadworks materials is warranted for seven days only.

Please call 617 247-7227 or email for more information or to reserve your Private Appointment.